Shipping Policy

Where does Con Ternura ship?

Con Ternura ship to 44 countries:
- North America: United States, Canada, Mexico
- Europe: United Kingdom, Ireland, Germany, The Netherlands, Norway, Sweden, Denmark, Finland, Iceland, Belgium, Luxembourg, Italy, Vatican City, Spain, Liechtenstein, Austria, Monaco, San Marino, Croatia, Bulgaria, Cyprus, Malta, Slovakia, Slovenia, Estonia, Hungary, Latvia, Lithuania, Poland
- Oceania: Australia, New Zealand
- Asia: Hong Kong, Singapore, Japan, South Korea, Macau, Taiwan, Malaysia, Cambodia
- Middle East: Israel, United Arab Emirates

 

How much does shipping cost?
We offer free shipping for orders above $900 HKD.
Orders under $900 HKD are subject to a nominal shipping fee.

 

Do I have to pay duties and taxes?
- If sales tax doesn’t apply in the destination country, no taxes apply for your purchase.
- For other countries, taxes and relevant duties will be calculated on checkout.

 

How long will delivery take?
- Orders are dispatched within 3-15 business days.
- Delivery times range from 1-4 business days depending on the destination. 

 

For shipping within HK:

  • Standard Shipping: 1-4 business days
  • Expedited Shipping: 1-2 business days

- All shipments have tracking numbers. We will send you a tracking number by email after your parcel leaves the warehouse.